THE Department of Electrical Services (DES) has announced a compensation scheme to reimburse businesses affected by unplanned power outages that exceed three hours.
The novel scheme comes into effect from June 1, 2016.
Only customers categorised in the commercial sector (tariff B) – for example grocery shops, supermarkets, car workshops, to name a few – will be eligible for compensation, the department said in a press statement.
The compensation in kilowatt-hour (kWh) will be calculated based on the customer’s average usage per hour and will be provided in the form of either a token credit issuance for customers using pre-paid metres or in the form of kWh deduction form the prevailing bill for customers using the conventional post-paid or CT metres.
More details in Thursday’s Bulletin.
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